whizwordz.com.sg

151 Chin Swee Road #13-04 Manhattan House 169876 Singapore,
Phone: (65) 6600 3798
 

Document Translation Services

Document Translation Services in Singapore

QUICK.

SIMPLE.

PROFESSIONAL.

WhizWordz offers professional document translation services to fit a range of needs. Find out how WhizWordz’s translation services can help you.

  • Have you been asked to provide a certified or notorised translation of documents?
  • Are you looking for a document translation service for your corporate or personal documents?
  • Need your documents translated into English or another language, or even multiple languages?
If you are looking a professional document translation company or document translation agency to provide you with official document translation services, we can help you! WhizWordz is founded on a simple business idea: To provide our clients with top quality, professional document translation services. The translation of documents has proven itself to be a wide yet also niche market.

Wide market

Time and again, companies that are able to communicate their strategy efficiently in different languages while considering market differences, will have the opportunity to successfully expand into other countries.

Niche market

You can’t go to a government office and show them a baby picture or a picture of a deceased family as proof of your birth or their death. Regardless of how much they may mean to you, they can’t represent unique details of your/your loved ones’ identity in front of a government official. That’s why birth and death certificates exist. The same goes for marriage and divorce certificates. Neither can the immigration officer issue you a Permanent Resident or Citizenship with just a photo ID without knowing your background. Which is why you need to get them translated and notorised in some cases, to ensure that your visit to the government office can be a breeze.

Here are some of the most common types of document translations we handle:

Website available in multiple native languages have proven to be beneficial to both businesses and their target audiences in recent years. There are many benefits multi-lingual websites when they are done correctly and well. WhizWordz clients have benefited much from many of these benefits. Here’s some of them:

  • Birth & Death Certificates
  • Marriage & Divorce Certificates
  • Household Registration
  • Employment Letter
  • Contracts
  • E-mails
  • Letters
  • Delivery notes
  • Claims
  • Invoices
  • Internal documentation and procedures
  • Import/Export reports
  • Presentations
  • Briefings
  • Products
  • Catalogues
  • Brochures
  • Advertisements
  • User and product manuals

Benefits of Document Translations

  • Done by professional human translators who minimises errors
  • Can be translated into 40 over languages
  • Quick, simple, professional
  • All translations are proofread and verified by both our professional network proof-readers as well as our in-house language experts.
  • Improves communication
  • Affordable costs
  • Can help you with any translation services that you need, which in turn save you from the hassles that any language barrier can bring to your business or any legal dealings you are having.
  • Fast turnaround time
  • ISO-guaranteed service quality assurance

Why choose WhizWordz?

  • NO LENGTHY CONTRACTS
  • MINIMUM 99% ACCURACY
  • TRANSPARENT PRICING
  • NO SET UP FEES TO SET UP OR MAINTAIN AN ACCOUNT WITH US.
  • NO MINIMUM REQUIREMENTS (except for word counts that are less than 250 words)
  • TRANSLATE AS AND WHEN YOU LIKE WITH US!
To help you understand our document translation services better, we have put together some of the most commonly asked questions.

FAQs

1. How’s the translation process like?
At WhizWordz, we make the website translation and localisation process easy for you. The work flow is designed to guarantee high quality translations.

All we need from you is your confirmed contents in its original language (preferably in a MS Word document), the languages (countries) you require, your glossary (if there’s any), your deadline as well as any specific requirements/instructions.

We will then send you a quote via email. Once you agree, our translator(s) will start working on your project on the next available working day. The Project Manager in charge of your account will assign the job to the most suitable native translator who has experience in similar contents.

Once the documents are translated, they are submitted to a proof-reader with similar skills who will ensure that the translation is correct and meets WhizWordz’s quality standards.

Finally, all the materials are checked by the Project Manager in charge who will ensure that all the guidelines and the client’s requirements have been met before submitting to the client.

2. What languages does WhizWordz work with?
Due to our extensive and close knitted collaboration with translators from around the world, we are able to provide translation for more than 40 languages today.

3. Where are your translators from?
At WhizWordz, we collaborate with translators from around the world. Many of them are natives in their country of residence. Due to family commitments and future plans, we also have some long-time translators who continued to work with us to provide native support despite stationing outside of their native country. Besides professional translation qualifications, our translators also hold undergraduate/graduate degrees and Masters degrees in a wide range of industries, including but not limited to Business, Law, Medical, Finance, Economics, Information Technology, Marketing and Advertising, among others. These qualifications are coupled with training and specialisation in specific areas which enable WhizWordz to deliver high quality translations.
4. What kind of documents can you actually translate?
At WhizWordz, we can translate anything you like. We specialised in a wide variety of documents from Marketing Collaterals, Technical Manuals, Legal or Medical document to personal individual documents such as Birth & Death Certificates, Marriage & Divorce Certificates, Property Deeds, Visa Documents and Education Certificates. Just to name a few.
5. How can I get a translation quote?
Feel free to choose from a variety of choices! We are available via email, our office number as well as WhatApps Messaging.

By E-mail:
Please send us a copy of the document you want to translate, along with the following details to sales@whizwordz.com and we’ll provide you with a quote within the same working day. We are open on Monday to Friday 9 am to 5.30pm.

At WhizWordz, our aim is to ensure that all our clients are served promptly with the best service. In order to serve you better, our employees need to have ample rest after an intensive day at work.

Hence, please note that quote requests after 4 pm will only be handled on the next working day (ie. Next Monday if you send after Friday 4pm). To avoid delays, we recommend that you send us your documents as early as possible.

To help us facilitate your request better, please provide us with the following details:

NAME/NAME OF COMPANY
SUBMIT YOUR DOCUMENTS
LANGUAGE(S) YOU WOULD LIKE TO TRANSLATE (Eg. English to Simplified Chinese or English to Singapore and China Chinese)
YOUR DEADLINE (If you have any)
ANY OTHER REQUESTS/ENQUIRIES PERTAINING TO THE TRANSLATION (If you have any)

For urgent enquiries, we recommend that you call our office hotline (Tel: +65 66003798 or message us via WhatApps (+65 8139 7988) during our opening hours.

In order for us to serve you better, you may also wish to drop us an email followed by a Whatapps message to inform us of your email. This will enable our Sales Team to serve and answer your enquiry in the shortest time possible.

6. Are any indigenous speakers or computer software programmes utilised by WhizWordz to carry out its translations?
We make it a point to use professional translators who are not just native speakers of the targeted language, but also well-versed with the target and the source languages. This is primarily because machines are not reliable enough to deliver precise translations. Even so, we are aided by a few functional Memory Tools to ensure the consistency and accuracy of the translated content.
7. Where should I submit the documents to be translated? (Especially during the COVID-19 period)
Please email a copy of the document you want to translate to sales@whizwordz.com. Documents should be submitted in an easily accessed format such as Ms Words, Excel or PDF. If your documents are scanned copies, kindly ensure the contents’ clarity.

Alternatively, we understand at times, you may have to show us your documents in person. Due to current COVID-19 social distancing and Work-From-Home measures by the Singapore Government (as of November 2020), we appreciate if you could kindly fix an appointment prior to your visit as we are unable to entertain walk-ins at present.

8. Are there any length restrictions in translation?
There are no minimum or maximum word counts for the documents we translate. For very short contents that contain less than 250 words, a minimum rate will be applied based on the language pair and the translation type.
9. How long does it take to complete a translation?
Our deadlines for translation vary depending on the language pair and the word count of the original document. For the most popular local languages such as English and Chinese, there are in-house translators and proof-readers who can expedite the process.

Please bear in mind that for the most common language pairs, the minimum deadline is one day upon confirmation for short jobs. If the deadline offered by WhizWordz does not meet your needs, please let us know so we can make an offer that best accommodates you.

10. Can I request an urgent service?
Yes, you may do so. We recommend that you call our office hotline (Tel: +65 66003798 or message us via WhatApps (insert whatapps number) during our opening hours. Additional fees apply for urgent services.

When should I request for urgent service?
Documents that range from 1 – 2 pages usually takes from a day to three. However, the actual deadline may vary depending on several factors such as peak period where translators are usually already packed with other scheduled, your request comes in after office hours or near the end of our business day, just to name a few. We usually do not recommend clients to request for urgent service if they are able to wait for at least a few days, as it may incur extra costs.
We recommend you to send in your documents as early as possible with additional timeline on your side as well so that there will be sufficient time for you to go through your translated documents and raise any concerns, as well as allow our project managers/translators ample time to follow up with you and fix the translation issues.

If the deadline offered by WhizWordz does not meet your needs, please let us know so we can make an offer that best accommodates you.

11. If my documents are already translated, can WhizWordz proofread them for me?
Definitely! We will be glad to help you in this aspect. Apart from translation services, WhizWordz also specialise in providing proofreading services to clients. In fact, many of our clients engage us to provide last mile proofreading services for their documents.
12. How do I collect the translated documents?
At WhizWordz, we offer several ways which you can use to collect your translated documents. Ordinary translations are usually sent by e-mail. For notorised documents which require a stamp or signature from the lawyer/translator, you may collect the actual documents in person at our office or you can have them sent to an address of your choosing by courier.
Alternatively, you may choose to get the scanned documents via e-mail first, and collect the hard copy in person or have them couriered to you at a later date.
13. How do I make payment for the translation?
We accept the following payment methods:

• In cash at our office
• Bank Transfer
• Paynow
• Credit/Debit Card via Paypal

Our Document Translation Services

High quality is a given at WhizWordz. At WhizWordz, we utilise a rigorously tested network of industry-expert translators and full-time Project Managers to ensure that the work we deliver is second to none. Your data and documents are always safe and confidential with us.

Contact WhizWordz today

We are also part of the 4As (Association of Accredited Advertising Agents Singapore) which allows us to maintain close relationships with our clients where we assist them with potential industry challenges. It also keeps us updated with emerging market trends.

Our Services

Language translation is useful for helping companies all around the world to communicate effectively and bringing businesses to greater height. Here are some of the industries we serve extensively!

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Why WhizWordz?

Competitive Pricing

Competitive Pricing

We don’t ask our customers to choose between cost and quality. We deliver both so you can enjoy better quality work at competitive rates.

Reliable and Prompt Services

Reliable and Prompt Services

Providing ultimate convenience, presenting high quality work while ensuring timely delivery is what we do best.

Reliable and Prompt Services

Quality and Accurate Delivery

Our commitment to the highest standard is the foundation of our customer’s trust in WhizWordz.

Large Pool of Translators

Large Pool of Translators

Save on extra work with reliable translators. Our hand-picked, native translators in various languages, technical specialisations and different industries work hand in hand with you to provide best translation solutions.

Reliable and Prompt Services

Professional Customer Services

“Imagination is the only limit.” This is why we work with you on various areas from project management to after-sales inquiries. Our 5-star Google review ratings is the best testament of how our customers enjoy a variety of services with ease.

Accredited Translation Company

Accredited Translation Company

Award-winning translation company and listed as approved company for many accrediting local authorities and international institutions, including IMF and World Bank.

TESTIMONIALS

  • They deliver high-quality translation and complete the task within the given timeline all the time. Communication with the team is prompt and efficient too.

    - The Right Spin
  • Excellent service. Turn around time really efficient. Great job!

    - Starlight Advertising
  • WhizWordz delivers on time, and its translations are spot on with minimal changes from clients.

    - Mediacorp
  • Working with the WhizWordz team is a breeze. They are punctual and are consistent in providing quality service.

    - Ink and Pixel
  • “Impressed at the speed this job was done and we didn’t need to go through multiple rounds to tell you what we want. Always contactable and great to work with.”

    - AXA Life Insurance
  • “They are attentive to my brief and respond promptly to my requests. The final copywriting was written to my satisfaction.”

    - A-Guard Environmental
  • “WhizWordz conducts their business professionally and their translation services were fast, accurate and competitively priced.”

    - Sembcorp Design & Construction
  • “meticulous in their work and their responsiveness has been commendable in helping
    us to meet our timelines.”

    - Prudential Assurance
  • articles were translated with accuracy. Tamil typeset was also completed speedily.. exceptional service provided.

    - Chung Printing Pte Ltd
  • results have been very positive.. look forward to another wonderful working relationship with WhizWordz

    - mcCann Erickson Singapore